User Guide

Last updated: September 20th, 2021

Introduction

Thank you for chosing Rideet One, the first universal smart assistant for motorcycles!
In this User Guide you will learn how Rideet One works and how to use the Rideet app. You can navigate to the section of your interest using the side menu.

Before using Rideet One you must complete the Installation process.
Go here to check how to install and configure.

How does Rideet One work


Rideet One is the first and only advanced smart assistant for your motorcycle. It's always connected to the cloud, so any information it gets (from your rides, your bike, or if someone touches your bike when you're not near it) is istantly sent to your account and you can access it from anywhere using the Rideet app.

Thanks to the wide range of embedded sensors and antennas, and with the use of the Rideet Key, Rideet One understands what you are (or you aren't) doing and elaborates the most relevant data for your use. Everytime.
Let's say for example that you are riding your bike: Rideet One will save your trip data (route, performance, and more) and at the same time will analyze (live) if anything strange is happening, so that in the infortunate case of an accident it will alert your emergency contacts with an SMS. In the same way, when the bike is parked and you're not there, it will listen for unwanted movements of your bike and promptly alert you with a notification, activating live streaming of your bike position in the app. And so on.

Most of the data is sent by Rideet One to the Cloud, and then from the Cloud to your smartphone on the Rideet app. Some of them, such as detailed telemetry for a specific trip, can be downloaded with a 10-seconds procedure by connecting directly to Rideet One with WiFi Direct using the Rideet app.

Technical Specifications



  • GSM connectivity
  • Dual GPS
  • Bluetooth
  • WiFi
  • Accelerometer
  • Gyroscope
  • Magnetometer
  • Internal Memory
  • IP69K Waterproof & Dustproof
  • Automotive 1A Safety Fuse
Rideet One

Rideet Key

With every Rideet One purchase you will receive one Rideet Key uniquely tied to your Rideet One. You must keep the Rideet Key in your bike keychain all the time, since it is one of the tools that Rideet One uses to understand if you're near (or far from) the bike.
Rideet One will, in fact, activates some of its features - such as Trips recognition, Accidents detection or Performance analysis - only when the Key is in its proximity. In the same way, it will automatically enable the Antitheft when the Key is not around.
The button on the Key will perform different actions according to the context (such as, for example, stopping Accident Recognition system SMS if everything is ok after an accident). Different actions will be described in the proper sections of this User Guide.

Access to all existing data, such as Maintenance data or Trip Details, is always granted through the Rideet app regardless of Key presence or Rideet One current Mode.


Specifications

  • Bluetooth Low Energy
  • Beeper for alerts
  • Blue LED
  • Clickable Button
  • CR2032 Battery included
Rideet Key

When the Key is far from the bike


When the bike is parked and the Key is not in its proximity, Rideet One will enter Antitheft Mode.
In Antitheft Mode, any movement of the bike (e.g. a hit) will trigger a notification of Unauthorized movement.
Rideet One will then check the bike position: if the motorcycle moves from its position, it will send a Theft Alert notification. When you receive the notification, you can authorize the movement or confirm it is an unauthorized movement.
If, after the Unauthorized movement notification, Rideet One can't get the current position, it will send a Possible Theft notification.


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False alarm

If you know the Theft Alert is a false alarm, you can authorize the movement.
You can choose between:

  • Mark it as No Theft
  • Mark it as No Theft and ignore Theft Alerts for the next 10, 30, 60, 120, 240 or 480 minutes
Rideet One will then stop the alerts according to your preference.

Rideet One

Theft Alert

If you receive a Theft alert and mark it as a theft, Rideet One will start the live streaming of your bike position and you will be redirected to a map view where you can follow your bike live movements, and plan your move accordingly. If you exit the map view, you will stop the live streaming. Any further unauthorized movement of the bike will cause a new theft notification with the possibility to start a new live position streaming.

Start live position streaming

When the Key is near the bike

When the Key is near the bike, Rideet One unlocks two Modes:

  • Parking Mode
  • Riding Mode
Parking and Riding modes are entered automatically according to the current situation. You don't have to select anything.
The names are self-explanatory: Parking Mode is activated when the bike is parked (no movement) and the Key is in its proximity, while Riding Mode is activated when the bike is actually being used (engine on, movement detected over a certain speed threshold).
Some Rideet One features will work automatically according to the current Mode. Accidents Recognition System, for example, will be active only when in Riding Mode.

Manage your Keys

Each Rideet Key is uniquely tied to a specific Rideet One.
Communication between Rideet One and Rideet Key is securely crypted and many levels of authenticity checks ensure that it can't be copied or cloned.
You can check your active Keys in the proper section in Settings > General.

Buying a new Rideet Key

In some cases, such as loss or unwanted damage, you could need a new Rideet Key. You can buy a new Rideet Key here.


Rideet Key Low Battery notification

A notification is sent in case Rideet Key battery drops below 20%.

Low battery notification

Replacing the internal battery

To replace the Key internal CR2032 battery, simply open the Key from the advantage point on one side. You will then access the battery slot to replace the exhausted battery. Approximate battery life is 9-12 months.


List of Rideet Key button actions

  • Turn ON the Key - 5 seconds Long Press when the Key is OFF
    (The LED will turn on for about 3 seconds)
  • Turn OFF the Key - 5 seconds Long Press when the Key is ON
    (The LED will blink for 5 times)
  • Deactivate Accident SMS alarm - Single Press within 1 minute from recognized accident

Garage

The Rideet app is designed to manage multiple bikes at once, all in one place: you can switch between them in the Garage page with ease. You can access the Garage in Settings > Garage.
Any Rideet One synced with your account will send their data to your cloud, so you will have all your bikes under control with a single login.

Rideet One performs its activities also when it's not selected in the app.
This means that monitoring will be active, and any sort of notification will be received, even if another bike is selected.

Changing active bike in the Garage will only change data visualization related to that specific bike (such as, for example, maintenance data or performance data).
Data not related to a specific bike (such as Trips) will be consistent across your bikes.

Remember!

You need one Rideet One for each bike.

Manage your bikes

In the Garage there is one card for each one of your bikes. You can scroll between the cards to view registered bikes.


  • 1. Active bike toggle
    Tap here to set the bike as active in case of multiple bikes.
  • 2. Bike picture
  • 3. Options
  • Change bike picture
  • Calibrate Rideet One
  • Register a new bike
  • Remove the bike
  • 4. Basic bike technical data
  • 5. Deadlines
    Tap to set your deadlines.
    They will be shown in the Maintenance section.
  • 6. Garage position
    Tap to set the Garage position.
  • 7. Bike personal data
Garage

Add a new bike

When you buy a second Rideet One, choose Add a new bike in the Garage to start the installation process.
Check here for the Installation Guide.
When the installation is completed a card for the new bike will appear in Garage.

Using the Rideet app

The Rideet app is the central hub where you can check your Rideet One data.

When you login, your Cloud account data will be synced with your smartphone.

Dashboard

Dashboard is the main screen of Rideet app. In this section you will find a brief overview of your bike main stats and a status light for Rideet One.


  • 1. Bike picture
  • 2. Bike stats
  • 3. Connectivity menu

    Press the button to check connectivity status.

    In this submenu you'll find current connectivity status, last contact with Rideet One and last contact with Rideet Key. This menu updates everytime Rideet One interacts with the cloud.

  • 4. Bike battery status
  • 5. Last known position
  • 6. Settings
  • 7. Notifications
Dashboard

Notifications tab


The Notifications page shows past notifications received by the account.
When you can perform an action related to a notification, such as identifying a Theft, the actions will appear on the notification itself. Swype left to dismiss a notification.
Notifications (Theft, movement, battery alerts, etc.) from all the Rideet One associated with the account are displayed in this page.

Notifications tab

Maintenance

Reach Maintenance section tapping the Maintenance icon in the bottom bar.
This page shows all the available info about the maintenance of the bike.


  • 1. Technical manual
    Tap here to see the Technical data of your bike
    (if available for the bike model).
  • 2. Services list
    (if available for the bike model).
  • 3. Upcoming & Past Services
    (if available for the bike model or if manually added).
  • 4. Service
    Tap on the service to check due activities list.
    Tap on the Check button to set the Service as Done.
Maintenance

Low Battery notification

A notification is sent in case Bike battery drops below 20%.

Low battery notification

Service details


A detailed view of any service (upcoming & past) is available tapping on the service card or the service name in the Service List.
Any activity to be performed in that specific service is displayed in this page.

Service details

Deadlines for the bike (set in the Bike card in Garage) will be shown in the Upcoming & Past Services list among the services, and will be notified before their deadline.


Upcoming Service notification

A notification is sent when the next service is approaching its deadline.

Upcoming service notification

Manual insertion of next services


When available, tap on the Manual insertion icon to manually add a new service, for example to save unplanned maintenance interventions for your future reference.
You will be asked to insert a service name, a due date (and/or mileage and months) and if the service is recurring or not. Any service added manually will be shown in the Upcoming & Past Services list in Maintenance page, and it will automatically notified according to actual mileage/date.

You can use this option to manually insert the bike service schedule only when Service info are not available for your bike model.


Check the technical data of the bike

Access the technical data of the bike by tapping on the Technical Manual icon (if available for the bike model).
Technical Manual shows a very detailed list of the bike technical data, from common data such as displacement or power up to the thightening torques and liquids specs.

Technical manual

Security

Security tab shows the bike last known position on a map and the address corrisponding to those coordinates.
The position updates everytime the Security tab is opened, but it can be manually refreshed by pressing the dedicated button.


  • 1. Current position address
  • 2. Time of last position
  • 3. Navigate with Maps
  • 4. Center the marker on the map
  • 5. Position marker on the map
  • 6. Add a Geo-Fence
Bike security

Geo-Fencing

Create a virtual fence in which the bike can be moved freely, such as your home garage. If the bike is in the virtual fence, Movement or Theft notifications will not be sent, accorded to the chosen settings in Settings > Security. A notification can be sent if the bike exits the fence.

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Performance

The Performance tab shows maximum performance data detected and stored by Rideet One. Data is global (among all trips) or for single trips. In addition, from Performance tab you can access Drag Mode tab, where it's possible to measure and consult drag times.


  • 1. All-time / Last Trip toggle
    Press to switch between the two different sets of Max performance data.
  • 2. Performance max data
  • 3. Speed/Acceleration/Lean Angle/Tilt Angle selector
    Choose between data type in specific trip.
  • 4. Performance data in single trips
    Tap on the chart to check Max performance data in a specific Trip, and use the toggle to select which data to show (between Speed, Acceleration, Lean Angle and Tilt angle).
Performance tab


Drag Mode


Access Drag Mode from the Performance tab.
Drag Mode can measure 0-100 kmh and 0-200 kmh times. Press the Start button, wait for activation confirmation and perform the drag. The elapsed time will then appear in the results section (you'll also receive a notification).
Rideet One will understand automatically if you are performing a 0-100 drag or a 0-200 drag.
Top scores and their date can be checked in the chart at the bottom of the tab.

Drag Mode

Trips

Trips tab shows all your trips done with your Rideet One equipped bikes. Rideet One recognizes your trips automatically according to many parameters such as bike movement, engine status, bike position and garage position.
In detail:

  • Each trip starts when the bike moves from Garage Position.
  • During the trip, when the bike stops enough to let Rideet One enter Parking Mode or Antitheft mode, the system will close the current Session inside the open Trip.
  • When the bike will move again a new Session inside the open Trip will be created. After short stops, the previous session will be updated (no new sessions created).
  • The Trip is closed when the bike returns to the selected Garage.
  • When Rideet One is unable to get current position or if no Garage position is set, each Session will be on a new Trip. You will be able to merge or split Trips manually in the Trip tab.
Trips tab is updated everytime you visit it. You can update it manually by pulling down at the top of the page.


  • Trip list
    Tap on a trip for more details.
  • Edit menu
    Swipe left to edit trip title, delete, export data, merge or split trips.
Trips

Merge/split the trips manually

Press Merge in the Edit menu to select the Trips that you want to merge and confirm with the Check button at the bottom of the page. Choose a title for the new Trip. The resulting Trip is a multi-session Trip that you can explore. You can separate a multi-session trip in the same way.

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Explore multi-session trips

When a Trip includes multiple Sessions, tapping on it will lead you to the dedicated trip page.
Here you can highlight a session by swiping on the cards at the bottom, and access more detailed data of that specific session by tapping on it.

Multi-session trips

Check Trip Details

Access Trip (or Session) details by tapping on it in the Trips tab (in case of a single session trip) or tapping the session card in the Multi-Session trip page (in case of multiple sessions). A new page will open with starting point, ending point, duration, lenght, date, and many other details about that specific Trip (or Session).
Max performance values in that specific trip are automatically stored in the Performance tab in this app.

Trip details

Sync Trip Performance Data

Press on Trip Performance in the Trip Details page to shows detailed route coordinates (5Hz) and performance data (telemetry) in the Trip. This detailed data is not initially available through the cloud: you need to sync Rideet app with the Rideet One in the first place.
To sync the Trip Performance data between Rideet One and your device, tap on the Sync button in this page and follow the instructions. Rideet One will create a WiFi network to which the smartphone must connect.

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Check Trip Performance data (Telemetry)

After the data is synced, this page shows:

  • Detailed path on map
  • Speed point by point
  • Acceleration point by point
  • Lean angle point by point
Navigate through the data by choosing the point of interest on the map or using the tools below the graph.
Tapping on the Acceleration or on the Lean Angle values, you will see that set of data on the graph and Speed will be moved to one of the two indicators at the bottom of the page.

Check trip telemetry

Export Trip Path & Performance Data

Detailed Trip data can be exported from the Trips tab. Select the Edit button and choose Export: it will generate a CSV file with geographic coordinates and raw performance data that can be shared through your preferred channel.

Export trip data

Safety

Safety page (which can be found in Settings > Safety) shows current status of the Accidents Recognition System. When the Accidents Recognition System is enabled, Rideet One will continuously analyze dynamic parameters during your riding and in case of accidents it will send an SMS with an alert and your current position to the emergency numbers you saved in Settings > Safety > Emergency numbers.
When an accident is detected the Rideet Key will start beeping for 1 minute. In case of false positives, or if everything is ok after the accident, you can cancel the SMS sending by pressing the button on the Rideet Key within 1 minute from the accident detection.


  • 1. Accidents Recognition System toggle
  • 2. Add emergency contact
    Choose a contact from your Contacts.
  • 3. Add Medical info
    Select this toggle to write relevant medical info to share in case of accidents.
Safety tab

Settings

Access the Settings by tapping on the grat icon in the Dashboard tab.


User Account

This tab shows the active account details.

  • 1. Picture
    Tap to select a new account picture.
  • 2. Account details
  • 4. User stats
  • 5. Logout

User profile

My Garage

Check the Garage explanation here.

My Garage

General

  • 1. Update Rideet One firmware
    Tap here to start the firmware update process. Follow the instructions on screen.
    Rideet One will create a Wi-Fi network for your smartphone.
  • 2. Voice assistants
    Know how to use Rideet One with your voice assistants.
  • 3. Rideet Key
    Check the Rideet Keys paired with the active Rideet One and their serial numbers.
  • 4. Enable maintenance notifications
    Use this toggle to enable notifications when a maintenance intervention is due soon.
  • 5. Turn off Rideet One
    Please note that you won't be able to turn it on again without unplugging and plugging it again.

General settings

Connectivity

  • 1. Subscription status
  • 2. Expiration date
  • 3. Active countries list
    See the countries where Rideet One has network connectivity.

Connectivity tab

Security

  • 1. Antitheft toggle
    Enable or disable the antitheft.
  • 2. Ignore geo-fence
  • 3. Antitheft sensitivity
    Select the sensitivity of the antitheft (low, medium, high).
    Lower sensitivity = less notifications of Unauthorized movement.
    Higher sensitivity = more notifications of Unauthorized movement (false positive could be more frequent).
  • 4. Key distance
    Select at what distance does Rideet One recognize the Key presence (near, medium, long).

Antitheft settings

Safety

  • 1. Accidents Recognition System toggle
  • 2. Add emergency contact
    Add contact name, country and phone number.
  • 3. Add Medical info
    Select this toggle to write relevant medical info to share in case of accidents.

Safety settings

About

  • 1. App version
  • 2. Rideet One firmware version
  • 3. Manual & FAQs
  • 4. Report an issue
  • 5. Copyright & licenses
  • 6. Terms & conditions
  • 7. Privacy Policy

About

Connectivity

Rideet One is always connected to the cloud thanks to its own GSM network connection. It doesn't need your smartphone connection: in this way, it can alert you when you're not in its proximity. There aren't limitations in place: Rideet One can save unlimited data in the cloud and you can, for example, check your bike position anytime, with no limits.

While no limitations are in place for Rideet One standard use, network connectivity is still subject to the rules of accepted use. Automatic systems will recognize abnormal data usage and block Rideet One connection consequently: this could happen, for example, in case of continuous position streamings due to loss of Key.

When you want to ride without the Rideet Key, disable the Antitheft in Settings > Security.

Remember: if the Rideet Key is not near the bike, Performances or Trips are not saved and Accidents Recognition is inactive.

Active countries

The embedded GSM system works in most of the countries in the world without any need for configuration.
To check the list of active countries, visit this page.

Subscription

Every Rideet One purchase grants the right to 1 year of network connectivity for free. The free year starts from the moment of Rideet One activation and ends 365 days later. After this time, the Subscription can be renewed monthly. You will be able to renew the Subscription in the Rideet app (Settings > Subscription).

Subscription renewal can be canceled anytime after the first free year.
When you cancel your renewal, it will last till the last day of validity.

Remember!

Rideet One needs an active subscription to work.

Amazon Alexa compatibility

Rideet One is officially compatible with Amazon Alexa. You can check your bike data anytime, just asking Alexa.
In order to use Amazon Alexa with Rideet One, you need to activate the Rideet Skill.
Follow these steps to activate the Rideet Skill.

Search the skill
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Activate
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Login with your Rideet account
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You'll then be able to ask Rideet One about your bike through Alexa.

A list of questions you can ask to your Rideet One with Alexa about your bike is available in the following page:

See the available questions

Rideet Video App

Rideet Video App is a unique software for Windows operative system that overlays performance data (exported from Rideet app) to your videos.
Download Rideet Video App from the Downloads page.

Go to the Downloads page

How to use Rideet Video App

Be sure to have available in your PC both the data file (.csv) and your selected video.

Rideet Video App supports only MP4 videos in the following resolution: 1080p
and with the following framerate: 30 fps / 60 fps.


First of all you need to install and execute Rideet Video App on your PC/Mac.


  • 1. Choose the video
  • 2. Select the data file exported from Rideet app
  • 3. Select the exact moment when the trip started.
    You need to select the precise instant when you actually started moving with your bike, to correctly sync video and data overlay.
  • 4. Start the process and wait for the output video.

Rideet Video App




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