Rideet One User Guide

Last update: July 13th, 2022

Introduction

Thank you for chosing Rideet One, the first universal smart assistant for motorcycles!
In order to start enjoying your Rideet One, please follow the installation instructions. You'll be ready to ride in a few minutes!

Install the Rideet app

The first step to enjoy your Rideet One is to download the Rideet app on your smartphone. You can download the Rideet app from the app store of your smartphone, or in the Downloads section of this Support:

Download

Please note!

To properly install Rideet One you must activate it first through the Rideet App. Performing the Installation of a Rideet One not yet activated could lead to critical errors and impossibility of use.

Create a Rideet account


When the download is completed, open the App and follow the procedure to create a Rideet account or login with your existing account.

New account - Step 1
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New account - Step 2
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New account - Step 3
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Add your bikes

Once you create you account and login successfully, you will access the app Dashboard.
The first thing you'll want to do is to add your bike in the app (or bikes, if you have more than one!).
To add your bike, open the Garage by swiping right while in the Dashboard or pressing the icon at the top left.
In the Garage, press the + in the top right of the drawer to add the first bike and fill with the required bike info.

New bike - Step 1
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Press the +

New bike - Step 2
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Add a new bike

New bike - Step 3
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Fill and confirm


Activate your Rideet One

Now that your bike is added to your account, you can go ahead and register a Rideet One.

Get a new Rideet One


If you don't have a Rideet One, you can purchase it directly from the app it will delivered in 48h max. Just follow the indications in the Dashboard and complete your purchase!


Follow the link
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Finalize your purchase
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Receive your Rideet One!
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Register your Rideet One


Open the Garage and press the + in the top right of the drawer. Select the bike where you want to install your Rideet One, then select "Rideet One" and follow the instructions.

If you already own a Rideet One, you can start the activation process of the new unit from the Garage section of the App.

Activation - Step 1
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Select the bike

Activation - Step 2
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Select the product

Activation - Step 3
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Scan the QR

Activation - Step 4
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Fill with info
and confirm

Please note!

You can also manually insert your Serial Numbers.
Rideet One serial can be found next to the QR code and is engraved in the bottom side of the product as well.
Rideet Key serial can be found next to the QR code and on a sticker placed on the Key plastic bag.

Go ahead with mechanical installation


Once the activation process is completed, the App will guide you in the Rideet One installation.
A more detailed explanation for mechanical installation is also available in the next section.
After mechanical installation you will need to get back to the app to calibrate your Rideet One and finalize the setup process.

Rideet One installation - Step by Step

Rideet One installation is simple, but we always suggest to commission the job to a professional workshop with trained personnel, especially if you are not experienced with electrical and mechanical operations on your motorcycle. In case you want to perform the installation by yourself, please read all installation tips and safety notes before starting the process.

In your Rideet One packaging you will find:

  • 1 x Rideet One
  • 1 x Rideet Key
  • 1 x T-tap (optional usage)
  • 2 x Zip ties

The Rideet One has to be installed inside your motorcycle by connecting it to a 12V power source through the integrated hook connectors (or though the included T-tap) and fixing it to any fixed part (such as the motorcycle frame).


Very important!

Install Rideet One only after you completed the Activation.
To properly install Rideet One you must activate it first through the Rideet App. Performing the Installation of a Rideet One not yet activated could lead to critical errors and impossibility of use.

Very important!

Rideet One installation requires 2G GSM network coverage.
Please make sure to be in an area with 2G GSM network coverage before starting to install Rideet One on your bike.

Step One


The first step is to turn on the Rideet Key.
To turn it on, press the button on the Key for 5 seconds.
You will hear a loud beep and the blue LED will turn on for about 3s.
Keep the Rideet Key in proximity of your bike.

Setup - Step One

Step Two


The second step consists of supplying the Rideet One. You can supply it in two alternative ways.
The two options are: directly from the battery (Option 1) or connecting to a +12V cable through the T-tap (Option 2).
The integrated hook connectors are specifically made to connect to the motorcycle battery, while the T-tap can be used to get the power from any +12V cable in your motorcycle (such as, in most cases, the ones under the saddle).

Setup - Step Two

Cables / connectors legend

+12V = RED CABLE

red cable

GROUND = BLACK & RED

black & red cable
Step Two - Option 1

Reach the motorcycle battery. Hook the Gound hook connector (black&red cable) to the negative pole of the battery or to a ground point (as a bolt on the frame). Then lightly unscrew the +12V bolt and insert the +12V hook connector (red cable) below the bolt. Be sure that the hook correctly hooked the battery, then screw the bolts back to its original position. They must strongly keep the hook connectors in place.

Always make sure that there is no conductive connection between the positive pole of the battery and its negative pole or another ground point such as the frame.

Step Two - Option 2 (Alternative)

Keep the T-tap at hand. Cut the hook connector from the +12V cable (red cable). Peel about 1 cm of cable and crimp the wire in the male spade terminal to secure it (1). Take the selected +12V cable in your motorcycle and put it in the connector (2), then use pliers to press with enough strengh to cut the insulation of the motorcycle electric cable and fix the connector (3). Plug the male spade terminal directly into the T-tap wire terminal (4). Find any conductive point in the frame (usually a bolt) and install the Ground hook on the black&red cable by tighting it between frame and bolt.

(1) Crimp
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(2) Insert
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(3) Fix
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(4) Plug
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Please note that using the T-tap exposes to the risk of water infiltration in the installation area around the T-tap, with the risk of high damage to the motorcycle electric system.
After the installation, protect the area using insulating tape and any other solution to prevent infiltration.

Step Three


Once the Rideet One is properly connected to a power source, you have to fix it to any fixed part nearby, as, for example, the motorcycle frame. You can fix the Rideet One by using two (2) plastic ties. Fixing is simplified by the plastic ties designated areas on the Rideet One itself.

Setup - Step Three

IMPORTANT - REQUIRED

Install Rideet One with the bike in vertical position by using centerstand or external stand.
It is required to ensure a correct calibration and for your safety.

Before fixing the Rideet One to the motorcycle, take note of its Serial Number on the lower side.
You could need it in future operations.

When fixing the Rideet One, try to position it with the Rideet logo facing up.
While it is not strictly required, it will help network connection in low signal areas.

IMPORTANT - REQUIRED

When fixing the Rideet One to the motorcycle, position it:

  • the most parallel as possible to the floor and
  • with an axes the most aligned as possible to the rear wheel of the bike.
Check the pictures below for a visual explanation.

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In general, you must avoid any intermediate position that implies a rotation on the Z axes.

When the Rideet One is fixed and stable, mechanical installation is completed. 
You can now return to the app to proceed with automatic calibration and finalize the installation process.

Video tutorial

To help you installing the Rideet One we prepared an intuitive video tutorial:

Calibration


During calibration you'll just have to select the orientation you actually choose to fix Rideet One in the bike. 
You have to swipe to select the orientation that most resemble the actual Rideet One orientation.
This is needed to calibrate Rideet One to correct measurement errors due to potential misalignment.

Preparation
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Follow the instructions

Choose
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Choose Rideet One orientation

Complete
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Confirm


Important!

Choosing the real orientation between the options provided is important, because it directly affects performance data accuracy.

Please note!

You can perform calibration anytime in the app in the Bike Info page by tapping on the bike picture in the Garage drawer.

Enjoy your Rideet One


Once the activation process is completed, you'll see a popup redirecting you to this User Guide. Alternatively, you can close itand start navigating through the app. To learn more about how to use your Rideet One, please continue reading this User Guide.

How does Rideet One work


Rideet One is the first and only advanced smart assistant for your motorcycle. It's always connected to the cloud, so any information it gets (from your rides, your bike, or if someone touches your bike when you're not near it) is istantly sent to your account and you can access it from anywhere using the Rideet app.

Thanks to the wide range of embedded sensors and antennas, and with the use of the Rideet Key, Rideet One understands what you are (or you aren't) doing and elaborates the most relevant data for your use. Everytime.
Let's say for example that you are riding your bike: Rideet One will save your trip data (route, performance, and more) and at the same time will analyze (live) if anything strange is happening, so that in the infortunate case of an accident it will alert your emergency contacts with an SMS. In the same way, when the bike is parked and you're not there, it will listen for unwanted movements of your bike and promptly alert you with a notification, activating live streaming of your bike position in the app. And so on.

Most of the data is sent by Rideet One to the Cloud, and then from the Cloud to your smartphone on the Rideet app. Some of them, such as detailed telemetry for a specific trip, can be downloaded with a 10-seconds procedure by connecting directly to Rideet One with WiFi Direct using the Rideet app.

Technical Specifications



  • GSM connectivity
  • Dual GPS
  • Bluetooth
  • WiFi
  • Accelerometer
  • Gyroscope
  • Magnetometer
  • Internal Memory
  • IP69K Waterproof & Dustproof
  • Automotive 1A Safety Fuse
Rideet One

Rideet Key

With every Rideet One purchase you will receive one Rideet Key uniquely tied to your Rideet One. You must keep the Rideet Key in your bike keychain all the time, since it is one of the tools that Rideet One uses to understand if you're near (or far from) the bike.
Rideet One will, in fact, activates some of its features - such as Trips recognition, Accidents detection or Performance analysis - only when the Key is in its proximity. In the same way, it will automatically enable the Antitheft when the Key is not around.
The button on the Key will perform different actions according to the context (such as, for example, stopping Accident Recognition system SMS if everything is ok after an accident). Different actions will be described in the proper sections of this User Guide.

Access to all existing data, such as Maintenance data or Trip Details, is always possible on the Rideet app regardless of Key presence or Rideet One current Mode.


Specifications

  • Bluetooth Low Energy
  • Beeper for alerts
  • Blue LED
  • Clickable Button
  • CR2032 Battery included
Rideet Key

When the Key is far from the bike


When the bike is parked and the Key is not in its proximity, Rideet One will enter Antitheft Mode.
In Antitheft Mode, any movement of the bike (e.g. a hit) will trigger a notification of Unauthorized movement.
Rideet One will then check the bike position: if the motorcycle moves from its position, it will send a Theft Alert notification. When you receive the notification, you can authorize the movement or confirm it is an unauthorized movement.
If, after the Unauthorized movement notification, Rideet One can't get the current position, it will send a Possible Theft notification.


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False alarm

If you know the Theft Alert is a false alarm, you can authorize the movement.
You can choose between:

  • Mark it as No Theft
  • Mark it as No Theft and ignore Theft Alerts for the next 10, 30, 60, 120, 240 or 480 minutes
Rideet One will then stop the alerts according to your preference.

Rideet One

Theft Alert

If you receive a Theft alert and mark it as a theft, Rideet One will start the live streaming of your bike position and you will be redirected to a map view where you can follow your bike live movements, and plan your move accordingly. If you exit the map view, you will stop the live streaming. Any further unauthorized movement of the bike will cause a new theft notification with the possibility to start a new live position streaming.

Start live position streaming

When the Key is near the bike

When the Key is near the bike, Rideet One unlocks two Modes:

  • Parking Mode
  • Riding Mode
Parking and Riding modes are entered automatically according to the current situation. You don't have to select anything.
The names are self-explanatory: Parking Mode is activated when the bike is parked (no movement) and the Key is in its proximity, while Riding Mode is activated when the bike is actually being used (engine on, movement detected over a certain speed threshold).
Some Rideet One features will work automatically according to the current Mode. Accidents Recognition System, for example, will be active only when in Riding Mode.

Manage your Keys

Each Rideet Key is uniquely tied to a specific Rideet One.
Communication between Rideet One and Rideet Key is securely crypted and many levels of authenticity checks ensure that it can't be copied or cloned.
You can check your active Keys in the proper section in Settings > Rideet One > General.

Buying a new Rideet Key

In some cases, such as loss or unwanted damage, you could need a new Rideet Key. You can buy a new Rideet Key here.


Rideet Key Low Battery notification

A notification is sent in case Rideet Key battery drops below 20%.

Low battery notification

Replacing the internal battery

To replace the Key internal CR2032 battery, simply open the Key from the advantage point on one side. You will then access the battery slot to replace the exhausted battery. Approximate battery life is 9-12 months.


List of Rideet Key button actions

  • Turn ON the Key - 5 seconds Long Press when the Key is OFF
    (The LED will turn on for about 3 seconds)
  • Turn OFF the Key - 5 seconds Long Press when the Key is ON
    (The LED will blink for 5 times)
  • Deactivate Accident SMS alarm - Single Press within 1 minute from recognized accident

Garage

The Rideet app is designed to manage multiple bikes at once, all in one place: you can switch between them in the your Garage with ease. Access the Garage by swiping right while in the Dashboard or pressing the icon at the top left.
Any Rideet One synced with your account will send their data to your cloud, so you will have all your bikes under control with a single login.

Rideet One performs its activities also when the bike where it is installed is not selected in the app.
This means that monitoring will be active, and any sort of notification will be received, even if another bike is selected.

Changing active bike in the Garage will only change data visualization related to that specific bike (such as, for example, maintenance data or performance data).
Data not related to a specific bike will be consistent across your bikes.

Remember!

You need one Rideet One for each bike.

Manage your bikes

In the Garage drawer there is one card for each one of your bikes. You can swipe right on a bike to show the Select button (to set the bike as Active, showing the data from the products installed on it in the whole app) and the Delete button.

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Your bike info


You can access the bike info page by tapping on the bike card: from there you can see info about the bike and all the products installed (with the option to delete them), plus the option to change the picture and the selection of the bike icon.

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Using the Rideet app

The Rideet app is the central hub where you can check your Rideet One data.

When you login, your Cloud account data will be synced with your smartphone.

Dashboard

Dashboard is the main page of the Rideet app.
You can swipe down to access two cards carousels and all the maintenance info.
In detail, it shows:


  • Bike picture
  • Bike manufacturer and model
  • Notifications
  • Connectivity menu

    Press the button to check connectivity status.

    In this submenu you'll find current connectivity status, last contact with Rideet One and last contact with Rideet Key. This menu updates everytime Rideet One interacts with the cloud.

  • Swiping down in the Dashboard, you will find:
  • Quick bike overview carousel
  • My bike status carousel
  • Maintenance info
Dashboard

Notifications tab


The Notifications page shows past notifications received by the account.
When you can perform an action related to a notification, such as identifying a Theft, the actions will appear on the notification itself. Swipe left to dismiss a notification.
Notifications (Theft, movement, battery alerts, etc.) from all the Rideet One associated with the account are displayed in this page.

Notifications tab

My motorcycle status

The My bike status carousel gives info about the status of your bike.
Swipe the cards to check Rideet TPMS (if installed), Battery info and Next services cards.

Rideet TPMS
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Battery info
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Next services
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Rideet TPMS


Tapping on the Rideet TPMS card (if installed) in the My Motorcycle Status carousel gives access to the Rideet TPMS page.
It gives a more detailed insight of the measures from the Rideet TPMS installed on the bike.
A shortcut to the Rideet TPMS settings is in the top-right corner.

Rideet TPMS page


Maintenance

Reach Maintenance section scrolling down in the Dashboard.
This page shows:


  • Technical manual
    Tap here to see the Technical data of your bike
    (if available for the bike model).
  • Maintenance services
    (if available for the bike model).
  • Maintenance schedules
    Tap on the service to check due activities list.
    Tap on the Check button to set the Service as Done.
Maintenance

Check the technical data of the bike

Technical Manual shows a very detailed list of the bike technical data, from common data such as displacement or power up to the thightening torques and liquids specs.

Technical manual

Service plan


A detailed list of Service Operations of any service (upcoming & past) is available tapping on the service card or the service name in the Maintenance Services list.
Any activity to be performed in that specific service is displayed in this page.

Service plan

Deadlines for the bike (set in the Bike card in Garage) will be shown in the Upcoming & Past Services list among the services, and will be notified before their deadline.


Maintenance schedule (Next and past services)


This page shows cards of past and upcoming services. A detaled view of any service (upcoming & past) is available tapping on the service card.
A Service can be marked as Done by selecting the Check mark in the top right of the service card. You can add info aboutthe service and attach a document such as an invoice, for future reference.

Next and past services


Manual insertion of next services


When available, in the Maintenance Services page you can tap on the Manual insertion icon to manually add a new service, for example to save unplanned maintenance interventions for your future reference.
You will be asked to insert a service name, a due date (and/or mileage and months) and if the service is recurring or not. Any service added manually will be shown in the Upcoming & Past Services list in Maintenance page, and it will automatically notified according to actual mileage/date.

You can use this option to manually insert the bike service schedule only when Service info are not available for your bike model.


Low Battery notification

A notification is sent in case Bike battery drops below 20%.

Low battery notification

Upcoming Service notification

A notification is sent when the next service is approaching its deadline.

Upcoming service notification

Antitheft

Security tab shows the bike last known position on a map and the address corrisponding to those coordinates.
The position updates everytime the Security tab is opened, but it can be manually refreshed by pressing the dedicated button.


  • Current position address
  • Time of last position
  • Navigate with Maps
  • Center the marker on the map
  • Position marker on the map
  • Add a Geo-Fence
Antitheft

Geo-Fencing

Create a virtual fence in which the bike can be moved freely, such as your home garage. If the bike is in the virtual fence, Movement or Theft notifications will not be sent, accorded to the chosen settings in Settings > Rideet One > Security. A notification can be sent if the bike exits the fence.

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My performances

The Performance & Trips tab shows the "My performance" carousel.
This carousel has three cards: All time Performance, Last Trips performances and Drag mode.

All time performance
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Last trips performance
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Drag mode
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By selecting the Last Trip Performances card, you can access a page that shows maximum performance data detected and stored by Rideet One. Data is global (among all trips) or for single trips.
You can swipe the bottom carousel to see Top Speed, Top Lean angle and Top acceleration cards.
Tap on the charts to show the value.


  • All-time / Last Trip toggle
    Press to switch between the two different sets of Max performance data.
  • Max performance data in single trips
    Tap on the chart to check Max performance data in a specific Trip, and use the toggle to select which data to show (between Speed, Acceleration, Lean Angle and Tilt angle).
Performance page


Drag Mode


Access Drag Mode from the related card in the "My Performances" carousel.
Drag Mode can measure 0-100 kmh and 0-200 kmh times. Press the Start button, wait for activation confirmation and perform the drag. The elapsed time will then appear in the results section (you'll also receive a notification).
Rideet One will understand automatically if you are performing a 0-100 drag or a 0-200 drag.
Top scores and their date can be checked in the chart at the bottom of the tab.

Drag Mode

My trips

The Performance & Trips tab shows the "My trips" carousel.
You can swipe between the last three trips or select the "Show all trips" card to access the Trips page.
Trips page shows all your trips done with your Rideet One equipped bikes. Rideet One recognizes your trips automatically according to many parameters such as bike movement, engine status, bike position and garage position.
In detail:

  • Each trip starts when the bike moves from Garage Position.
  • During the trip, when the bike stops enough to let Rideet One enter Parking Mode or Antitheft mode, the system will close the current Session inside the open Trip.
  • When the bike will move again a new Session inside the open Trip will be created. After short stops, the previous session will be updated (no new sessions created).
  • The Trip is closed when the bike returns to the selected Garage.
  • When Rideet One is unable to get current position or if no Garage position is set, each Session will be on a new Trip. You will be able to merge or split Trips manually in the Trip tab.
Trips tab is updated everytime you visit it. You can update it manually by pulling down at the top of the page.


  • Trip list
    Tap on a trip for more details.
  • Edit menu
    Swipe left to edit trip title, delete, export data, merge or split trips.
Trips

Merge/split the trips manually

Press Merge in the Edit menu to select the Trips that you want to merge and confirm with the Check button at the bottom of the page. Choose a title for the new Trip. The resulting Trip is a multi-session Trip that you can explore. You can separate a multi-session trip in the same way.

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Explore multi-session trips

When a Trip includes multiple Sessions, tapping on it will lead you to the dedicated trip page.
Here you can highlight a session by swiping on the cards at the bottom, and access more detailed data of that specific session by tapping on it.

Multi-session trips

Check Trip Details

Access Trip (or Session) details by tapping on it in the Trips page (in case of a single session trip) or tapping the session card in the Multi-Session Trip page (in case of multiple sessions). A new page will open with starting point, ending point, duration, lenght, date, and many other details about that specific Trip (or Session).
Max performance values in that specific trip are automatically stored in the Performance tab in this app.

Trip details

Sync Trip Performance Data

Press on Trip Performance in the Trip Details page to shows detailed route coordinates (5Hz) and performance data (telemetry) in the Trip. This detailed data is not initially available through the cloud: you need to sync Rideet app with the Rideet One in the first place.
To sync the Trip Performance data between Rideet One and your device, tap on the Sync button in this page and follow the instructions. Rideet One will create a WiFi network to which the smartphone must connect.

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Check Trip Performance data (Telemetry)

After the data is synced, this page shows:

  • Detailed path on map
  • Speed point by point
  • Acceleration point by point
  • Lean angle point by point
Navigate through the data by choosing the point of interest on the map or using the tools below the graph.
Tapping on the Acceleration or on the Lean Angle values, you will see that set of data on the graph and Speed will be moved to one of the two indicators at the bottom of the page.

Check trip telemetry

Export Trip Path & Performance Data

Detailed Trip data can be exported from the Trips page (in case of single session trip) or from the Multi-Session Trip detail page.
Select the Edit button and choose Export: it will generate a CSV file with geographic coordinates and raw performance data that can be shared through your preferred channel.

  • Select Share to share a PNG with the trip details
  • Select Export Data to export the CSV with your session data
    In multisession trips, you can export the whole trip or single sessions.
  • Select Dashware to export a dashware project
Export session data

Export your Dashware project

In the Share page, you can export a Dashware project with the data of your riding session.
The Dashware project includes all your data plus all the needed material to show gauges and graphics in your videos. Use the Dashware software to sync the Dashware project with the video of your riding session.

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Safety

Safety page (which can be found in Settings > Rideet One > Safety) shows current status of the Accidents Recognition System. When the Accidents Recognition System is enabled, Rideet One will continuously analyze dynamic parameters during your riding and in case of accidents it will send an SMS with an alert and your current position to the emergency numbers you saved in Settings > Rideet One > Safety > Emergency numbers.
When an accident is detected the Rideet Key will start beeping for 1 minute.
In case of false positives, or if everything is ok after the accident, you can cancel the SMS sending by pressing the button on the Rideet Key within 1 minute from the accident detection.


  • Accidents Recognition System toggle
  • Add emergency contact
    Choose a contact from your Contacts.
  • Add Medical info
    Select this toggle to write relevant medical info to share in case of accidents.
Safety tab

Settings

Access the Settings by tapping on the grat icon in the Dashboard tab.


User Account

This tab shows the active account details.

  • Picture
    Tap to select a new account picture.
  • Account details
  • User stats
  • Logout

User profile

Rideet TPMS

In the Rideet TPMS settings you can choose the measuring unit between Bar, psi, kPa and Kg/cm2. Moreover, you can choose your minimum and maximum Thresholds of pressure and temperature for each tyre where a Rideet TPMS is installed.
In case of measures out of the desired range you will receive an alert notification (if the app is open in background and you are near the motorcycle, or if you have a Rideet One synced with your account)..

Rideet TPMS settings

Rideet One - General

  • Update Rideet One firmware
    Tap here to start the firmware update process. Follow the instructions on screen.
    Rideet One will create a Wi-Fi network for your smartphone.
  • Voice assistants
    Know how to use Rideet One with your voice assistants.
  • Rideet Keys
    Add new Keys and check the Rideet Keys paired with the active Rideet One and their serial numbers.
  • Enable maintenance notifications
    Use this toggle to enable notifications when a maintenance intervention is due soon.
  • Low battery notification threshold
  • Turn off Rideet One
    Please note that you won't be able to turn it on again without unplugging and plugging it again.

General settings

Rideet One - Connectivity

  • Subscription status
  • Expiration date
  • Manage subscription
  • Active countries list
    See the countries where Rideet One has network connectivity.

Connectivity tab

Rideet One - Security

  • Antitheft toggle
    Enable or disable the antitheft.
  • Ignore geo-fence
  • Antitheft sensitivity
    Select the sensitivity of the antitheft (low, medium, high).
    Lower sensitivity = less notifications of Unauthorized movement.
    Higher sensitivity = more notifications of Unauthorized movement (false positive could be more frequent).
  • Key distance
    Select at what distance does Rideet One recognize the Key presence (near, medium, long).

Antitheft settings

Rideet One - Safety

  • Accidents Recognition System toggle
  • Add emergency contact
    Add contact name, country and phone number.
  • Add Medical info
    Select this toggle to write relevant medical info to share in case of accidents.

Safety settings

App Settings & Info

  • App version
  • App changelog
  • Copyright & licenses
  • Terms & conditions
  • Privacy Policy

About

Connectivity

Rideet One is always connected to the cloud thanks to its own GSM network connection. It doesn't need your smartphone connection: in this way, it can alert you when you're not in its proximity. There aren't limitations in place: Rideet One can save unlimited data in the cloud and you can, for example, check your bike position anytime, with no limits.

While no limitations are in place for Rideet One standard use, network connectivity is still subject to the rules of accepted use. Automatic systems will recognize abnormal data usage and block Rideet One connection consequently: this could happen, for example, in case of continuous position streamings due to loss of Key.

When you want to ride without the Rideet Key, disable the Antitheft in Settings > Rideet One > Security.

Remember: if the Rideet Key is not near the bike, Performances or Trips are not saved and Accidents Recognition is inactive.

Active countries

The embedded GSM system works in most of the countries in the world without any need for configuration.
To check the list of active countries, visit this page.

Subscription

Every Rideet One purchase grants the right to 1 year of network connectivity for free. The free year starts from the moment of Rideet One activation and ends 365 days later. After this time, the Subscription can be renewed monthly. You will be able to renew the Subscription in the Rideet app (Settings > Rideet One > General > Subscription).

Subscription renewal can be canceled anytime after the first free year.
When you cancel your renewal, it will last till the last day of validity.

Remember!

Rideet One needs an active subscription to work.

Amazon Alexa compatibility

Rideet One is officially compatible with Amazon Alexa. You can check your bike data anytime, just asking Alexa.
In order to use Amazon Alexa with Rideet One, you need to activate the Rideet Skill.
Follow these steps to activate the Rideet Skill.

Search the skill
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Activate
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Login with your Rideet account
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You'll then be able to ask Rideet One about your bike through Alexa.

A list of questions you can ask to your Rideet One with Alexa about your bike is available in the following page:

See the available questions




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