Rideet One installation is really simple, because you only need to connect it to the battery and to fix it in the bike.
Follow more detailed instructions in the Rideet One User Guide.
No. Rideet One is the only device that embeds all the sensors and antennas to gather all the data you need.
It just needs 12V supply, from the battery or from any main 12V cable using the included T-Tap.
Sure. You just have to unlink it from the previous bike first. Check the Rideet One User Guide for instructions. Your subscription is tied to the Rideet One, not to the bike, so after the new installation the expiration date of your subscription will not change.
No. Rideet One is designed to be installed and configured on a single bike at a time.
This means that, for multiple motorcycles, you need multiple Rideet One, one for each bike.
Instead, Rideet app allows to manage multiple bikes in a single account: you can switch between them with ease.
Any Rideet One synced with your account will send their data to your account even when the bike is not selected.
If you get Error 5004 during the installation, your Rideet One is not answering our servers and the process goes in timeout.
This could happen for several reasons:
Yes. The Rideet app is used for activation and to receive any data from Rideet One (except Accidents Recongnition System SMS, which are standard SMS - but you need the app to configure the emergency numbers).
No. Rideet One is completely independent. It has network connection and embedded satellite positioning system. Data is automatically sent to your cloud account. You can go out for a ride, get back home and see your ride on your smartphone right after you park; at the same time, accidents recognition system is always active in the infortunate case of an accident when your smartphone is not with you.
Error 2001 shows up when Rideet One is not able to find the Rideet Key.
Try this process to fix this:
You can download individual trip performance data, even when the trip has multiple sessions. Press the download button in the Multi-Session trip detail page to download data for all the sessions in the trip. It is not possible at the moment to download data from multiple trips.
To put your performance data on your videos you need to use the Dashware software (on Windows).
First, you need to export your performance data (check "Export your Dashware project" section in the Rideet One User Guide here).
Then, you need to open the Dashware project you just exported in the Dashware software and import your video. Once done, you only have to sync your data and your video. You can find tutorials and how-to videos here.
We are currently implementing Google Assistant in Rideet. It will be available soon.
If you already tried troubleshooting for no connection, it could be that the country you're in is not supporting 2G network anymore. Please check with local operators.